Data We Collect and Why We Use It
When you open an account with us, we collect the registration details you submit — your name, email address, phone number and the payment method you connect, whether that is DANA, OVO or GoPay. We also log session data: the device type, IP address and pages
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visited within your current session. This information lets us verify your identity, process wallet transactions correctly and detect unusual activity on your account. We do not sell your personal data to third parties. Payment details tied to your DANA, OVO or GoPay wallet are used only
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to route deposits and withdrawals; we do not store full wallet credentials on our servers beyond what the payment rail requires. Cookies record your session state and language preference so you do not have to re-enter them on every visit. You can clear cookies through your
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browser or mobile device settings at any time, though some account features may not function without session cookies active. Data is retained for as long as your account remains active, plus a period required by applicable regulations in the eligible regions where btv189 operates. If you
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close your account, you may request deletion of personal records not required for legal or compliance purposes by contacting our support team.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.